Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from miyabicakery.com.my (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. We also collect data about the pages or products you view, what websites or search terms referred you, and how you interact with the Site. We call this “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” – data files placed on your device, often including an anonymous unique identifier. Learn more: http://www.allaboutcookies.org.

- “Log files” – track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.

- “Web beacons”, “tags”, and “pixels” – electronic files that record browsing behavior.

Additionally, when you make or attempt to make a purchase, we collect certain information from you, including your name, billing and delivery addresses, payment details (including credit card numbers), email address, and phone number. We call this “Order Information”.

“Personal Information” in this policy refers to both Device Information and Order Information.

How Do We Use Your Personal Information?

We use Order Information to:

- Fulfill orders (process payments, arrange deliveries, send invoices/order confirmations)

- Communicate with you

- Screen for potential fraud

- Provide product updates or promotions based on your preferences

Device Information helps us:

- Detect fraud and risk (especially IP address)

- Improve and optimize the Site (analytics, marketing performance, etc.)

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate the Site. For example:

- Shopify powers our online store. Learn more: https://www.shopify.com/legal/privacy

- Google Analytics helps us understand customer behavior. Learn more: https://www.google.com/intl/en/policies/privacy/

Opt-out: https://tools.google.com/dlpage/gaoptout

We may also share Personal Information to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We may use your information to show you targeted ads or marketing. For more about how this works, visit:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

To opt out of targeted advertising:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- General opt-out: http://optout.aboutads.info/

Do Not Track

We do not change our data practices in response to Do Not Track signals from your browser.

Your Rights

If you are a resident of Malaysia, you may request access to, correction of, or deletion of the personal information we hold about you. Please contact us using the details below.

We process your information to fulfill contracts (e.g., order fulfillment) or for legitimate business purposes. Your data may be transferred outside of Malaysia, including to Canada and the U.S.

Data Retention

We retain your Order Information unless and until you request its deletion.

Changes

We may update this policy to reflect changes to our practices or for legal/regulatory reasons.

For more information or to exercise your rights, please contact us:

Email: miyabicakery@gmail.com

Mail: Miyabi Patisserie Group Sdn. Bhd. (202401054521)

36N-1, Jalan Radin Anum, Bandar Baru Sri Petaling,

57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur